What is LifeLoop?
Singapore has one of the fastest-ageing populations in Asia. LifeLoop was built to address a real gap — families with elderly parents struggle to coordinate care across multiple people without a central system. The platform brings families, professional caregivers, and the elders themselves into a single connected experience.
Family members can track their elder's daily activities, manage caregivers, and set up emergency contacts. Caregivers log care activities, receive reminders, and communicate with families. Elders get a simplified view of their own schedule and can trigger SOS alerts if needed. The client came with rough sketches and a clear vision — my job was to make it real.
Four roles, one product — with elders as primary users
The most demanding design constraint was accessibility. Elders needed to use this product independently — which meant typography, touch targets, contrast, and navigation all had to meet a higher bar than a typical web app. At the same time, the family dashboard needed data density and power-user features.
Family members
Track elder activity, manage assigned caregivers, view health metrics, receive alerts, and manage the entire care circle from a central dashboard.
Caregivers
Log care activities, receive task reminders, communicate with families, and maintain detailed care records for each elder assigned to them.
Elders
Simplified, accessible view of their daily routine. Large text, clear navigation, and one-tap SOS call setup for emergency situations.
SOS system
An emergency alert flow that families pre-configure so elders can trigger help without needing to navigate complex menus under stress.
From rough sketches to a complete design system
The client had concept sketches but no visual direction. My process started with understanding each role's core job — not their full feature list — and designing the most critical flows for each before building out the secondary screens.
Role mapping & user flow architecture
Mapped all four user journeys end-to-end, identified where roles intersect (e.g. caregiver logs → family sees), and defined the navigation structure before touching any UI.
Accessibility-first design decisions
Set minimum 16px body text, high contrast ratios for elder-facing screens, large tap targets (minimum 48px), and simplified navigation with clear iconography for the elder interface.
Dashboard for family members
Designed a care circle dashboard showing real-time elder status, health metrics (heart rate, BP, steps), today's tasks, and recent alerts — all scannable at a glance.
SOS flow design
Built a pre-configured SOS system that families set up once — elders can trigger an alert with a single tap without navigating menus, critical for high-stress emergency moments.
Iterative design over 8 weeks
Weekly review cycles with the client resulted in significant back-and-forth refinement — the 8-week timeline reflects a thorough, collaborative process rather than slow delivery.
Selected screens
Marketing homepage — device mockup
Family / caregiver dashboard
